Qu99 believes protecting your personal data is our highest priority. This Privacy Policy details how we collect, use, and safeguard your data.
By using the qu99 platform, you agree to this Privacy Policy. This is our Terms and Conditions Read along with.
Qu99 is a trusted online betting and gaming platform in Bangladesh. We place the highest importance on our members' privacy. This Privacy Policy explains how qu99 collects your personal information, the purposes for which it is used, and the measures we take to keep it secure.
By accessing our platform or creating an account, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform and contact our support team.
Qu99 complies with international data protection regulations and handles your information in accordance with applicable laws in Bangladesh. We never sell your personal data to third parties without your consent.
Your personal data will never be sold, will never be shared with unnecessary third parties, and will always be protected with industry-standard encryption.
Qu99 collects several types of information — some provided directly by you, and some collected automatically when you use our platform.
| Type of data | Purpose of Collection | Required? |
|---|---|---|
| Name and contact information | Account Registration & Verification | Yes |
| Date of birth | Age verification (18+) | Yes |
| Payment information | Deposit and withdrawal process | Yes |
| ID copy | KYC Verification | When necessary |
| IP & Device Information | Security and fraud prevention | Automatic |
| Betting History | Service improvement and reporting | Automatic |
Qu99 uses your data only for specific, legitimate purposes. We never use your information beyond what is required.
Qu99 never sends spam. To opt out of marketing messages, update your preferences in account settings or contact support at any time.
Qu99 uses cookies and similar technologies to enhance your browsing experience and ensure platform functionality. Cookies are small text files stored on your device.
You can delete or block cookies at any time through your browser settings. Note that blocking essential cookies may affect the functionality of certain platform features.
Qu99 never sells your personal data. However, information may be shared in the following limited circumstances:
Qu99 is required to disclose relevant information in response to court orders, regulatory directives, or lawful requests from law enforcement. Where possible, you will be notified in advance.
All third parties working with qu99 are bound by strict data processing agreements. They may only use your information for specified purposes and are not permitted to share it elsewhere.
Qu99 uses industry-standard technology and processes to protect your data. Our security infrastructure is continuously updated and tested.
No matter how robust our security measures are, keeping your password confidential and reporting any suspicious activity is your responsibility. If anyone contacts you by phone or message claiming to be from qu99 and asks for your password, report it immediately.
Qu99 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.
| Type of data | Retention Period | Reason |
|---|---|---|
| Account Information | Up to 5 years after account closure | Legal Obligations |
| Transaction History | 7 years | Financial Regulatory Directives |
| KYC Documents | Up to 5 years after account closure | AML Compliance |
| Support Conversations | 3 years | Service Quality Improvement |
| Betting Log | 3 years | Dispute Resolution |
| Marketing Preferences | Until consent is withdrawn | Personal Preferences |
Upon expiry, data is securely deleted or anonymized so it can no longer be identified.
As a qu99 member, you have several important rights regarding your personal data. We fully respect and uphold all of these rights.
You can request to know what information we hold about you and receive a copy.
If any of your information is inaccurate, you can request a correction and it will be updated as soon as possible.
You may request deletion of any data retained beyond legal obligations.
You can object to your data being used for specific purposes.
You can download your data in a structured format or transfer it to another service.
You may withdraw consent for marketing or optional data use at any time.
To exercise any of your rights, email us at [email protected] or contact our support team via live chat. We typically respond within 30 business days.
Qu99 is strictly not for anyone under 18. We never knowingly collect personal information from minors.
Date of birth is verified at registration. If a minor's data enters our system for any reason, the relevant account will be suspended and all associated data deleted as soon as this comes to our attention.
If you become aware that a minor has created a qu99 account, please contact us immediately. We will take the necessary action promptly.
Qu99 follows a strict age verification process. Age is confirmed via national ID or passport. To learn more about responsible gaming, View here।
Qu99 may update this Privacy Policy as needed. Any changes will be reflected in the "Last Updated" date at the top of the page, and registered users will be notified of significant changes via their mobile number or email.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
For any questions, concerns, or requests to exercise your rights under this Privacy Policy, please contact our Data Protection Team:
Email: [email protected]
Live Chat: Available 24/7 directly on the qu99.win platform
Response time: typically within 3 business days
We don't just make promises — we prove it at every step
Every transaction and personal message is protected with 256-bit SSL encryption. Your data cannot be intercepted while in transit.
Qu99 never sells your data to advertisers or data brokers. Your privacy is not a product.
You are fully informed of how your data is used. There are no hidden purposes.
Requests to view, correct, or delete data are typically processed within 3 business days.
An independent third-party team regularly audits qu99's security to ensure your data remains protected.
Qu99's Privacy Policy follows international data protection standards, adapted for users in Bangladesh.
What members ask most about the Privacy Policy